2.1. To open an account, the Company will need certain information (Personal Data) about the Client. This data will also provide you with a better understanding of your needs and will help us provide you with information about products and services that are most suitable and convenient for you. This data will also be used to improve the quality of advising our Clients on all emerging issues.
3.1. Information provided on applications and other Company forms, such as name, address, date of birth, passport data, occupation and personal mobile phone number.
3.2. Financial information such as income, assets, investment experience.
3.3. Documents provided to confirm identity, such as passport, utility bills, and/or bank statements or company incorporation information.
3.4. Payment documents: money transfer orders, bank statements, bank card copies, etc.
4.1. The Company may use a Client’s Personal Data for one or more of the following purposes:
5.1. Cookies are small text files sent by a web server and stored on a visitor’s browser which are read later by the server when the visitor returns to the site. Cookies store information such as passwords (encrypted), usernames, shopping cart, certain preferences, etc. allowing visitors to visit sites repeatedly without having to enter the same information over and over. Cookies are not used to determine the personal identity of anyone visiting the site.
6.1. The Company may convey the Client’s Personal Data to associated or affiliated companies, auditors, agents (including payment agents), banks or other authorized organizations or persons (Authorized Persons) for the sole purpose of processing the Client’s trading and non-trading instructions.
The Company guarantees that all Authorized Persons will adhere to the terms of this Policy and take all necessary steps to protect the Client’s Personal Data. The Company may provide Personal Data to third parties who are not the Company’s partners, agents or affiliates only when requested by representatives of legal or administrative authorities.
8.1. The Company takes the issue of security very seriously and takes all possible measures to ensure the safety of your confidential information, including adhering to strict standards for the internal use of confidential information and using leading data storage technology.
8.2. The company uses the Transport Layer Security (TLS) cryptographic protocol version 1.2. for the protection of Customer information.
8.3. To make a payment from a plastic card, you fill out the form on the website of the processing center. To exclude the possibility of using these data, they are transferred to the Company in a reduced version (PSI / DSS standard) via a secure connection (see 8.2.). The company does not store full information about bank cards of customers.
9.1. If you have any questions about this Policy do not hesitate to contact us.
Grand-Markets is a Trade name of Sun Hung Kai Forex Limited, Registration number AAC1995 of SFC Hong Kong. Address 28 Le Garden One, 33 Hysan Avenue Causeway Bay, Hong Kong.